Consistent, Compliant New Home Handovers. Everytime.
Behind Guided’s plug ‘n’ play resident’s portal is a powerful new home handover compliance solution that maximise productivity while reducing the time and money spent delivering 5* home handover and aftercare.
The Guided Advantage
Achieve Efficiency & Compliance
Attract & Engage Customers
Improve Quality & Satisfaction
Optimise for Reputation & Loyalty
Maximise Quality & Integrations
Handover Compliance
Guided’s smart handover and inspection checklists systematically ensure operational excellence and compliance.
- Templated, re-usable handover checklists ensure consistent execution of key controls.
- Teams systematically comply with consumer codes, operational controls and statutory requirements with minimal effort.
- Track, report and monitor handover compliance across projects, buildings and tenures.
Content Management
Effortlessly share key information with homebuyers across the customer journey with the handover app that delivers a truly useful digital new home handover and aftercare experience.
- Templated and configurable handover packs and user guides make new home handover a breeze.
- Setup new developments in seconds by tagging handover templates, user guides and appliance information.
- Proactively collate property & safety information, documents & content for customers handover of new homes and apartments for sale and rent.
Inspections & Defects
Seamless pre inspection, defect capture and reporting – all on one easy to use handover app alongside your digital home handover pack.
- Homeowners love the easy to use defect capture and status reporting integrated with their Guided Home handover experience.
- Empower your teams to fix defects faster, minimising customer queries, financial consequences and reputational impact.
One App
Combine fragmented home handover and aftercare information on Guided Home so your customers and teams have everything in one place.
- Guided’s plug and play customer portal and app integrate with other systems to provide a single customer experience.
- Your business has a single app for customer information sharing and record keeping.
Switching Is Easy
With Guided.
1. Fully Managed Setup
Your Guided Home handover app setup in 24 hours.
2. Plot Specific Documents
Drag 'n' drop your completion documents.
3. One-Click Handover
Assign Plots To Owners with one-click.
Statutory Records
Unite all as-built, as-maintained building and safety information in one place – easily maintained and ready for future handover.
Consolidate data from legacy data stores, file sharing and third–party systems for simple more efficient business process.
Smart Data Collection
Accelerate data and document capture with automatic tagging in new home handover packs and statutory records.
Specification & Asset Register
Manage building assets, appliances and specifications on Guided Home. Easily tag and re-use appliance and assets across your developments, plots and rooms with the click of a button – for fast setup and consistent, accurate new home handover packs.
Access Control
Complete control over content permissions and access control for the homeowner, tenants, guests, building owner/operator, and stakeholders.
