The New Home Handover, Inspections & Defects App
Everything Housebuilders need for NHQC compliance and streamlined operations. And everything homeowners need in one amazing app.
Guided is proud to be an NHQB Accredited Supplier.
Cost Pressures
It's hard to stay on top of home handovers and aftercare when your costs and teams are under pressure.
Quality
Quality can start to slip when you're busy building homes, looking after customers and keeping up with new building safety, fire safety and consumer code requirements.
Efficiency
Don't let manual processes or clunky systems slow you down - switch to Guided today and take your home handover process to the next level. Contact us to learn more and schedule a demo.
Commercial & Development
You want to focus on delivering homes, often with complex new systems such as heat networks and solar infrastructure.
- Remove the need to maintain handover paperwork onsite
- Protect onsite teams from resident queries
- Proactively collate and share information on scheme and spec with internal teams ahead of schedule.
- Conduct pre-completion inspections & capture defects digitally on Guided
Sales & Marketing
Your teams are stretched. Time pressure, complexity and errors impact quality and customer experience.
- Deliver a compliant handover with minimal time, cost, and stress
- Eliminate repetitive and time-consuming handover admin
- Exceed customer expectations with a proactive, accurate, and complete information sharing across the customer journey
- Stop chasing vital information and documents at the last minute
Customer Care
Build engagement. Pre-empt customer queries. Proactively address emerging issues before they consume too much time.
- Ensure residents have quick access to accurate, up-to-date and useful information
- Maintain the highest levels of customer satisfaction and reviews
- Accelerate defect resolution with a seamless digital experience on Guided
Switching Is Easy
With Guided!
1. Fully Managed Setup
Your app-based Guided handovers setup in 24 hours.
2. Plot Specific Documents
Drag 'n' drop plot documents, certificates and warranty.
3. One-Click Handover
Assign plots to owners with one-click.
Management Team
You need transparency & confidence that standards and statutory obligations are being met; and team productivity is maximised.
Homeowners
Want a sustainable, interactive and truly useful handover pack that helps fix problems quickly.
Who Guided Work With:
- Regional and national housebuilders & residential developers
- Delivering residential new homes and apartments for sale and shared ownership.
