Platform overview

Offline inspections and defect capture for site teams

The defect record should not depend on the signal.

Guided Site is the iOS app for inspections and defect capture where browser tools stall. Photos, video, annotations, floorplan pins and checklists are stored on the device and sync to the plot record when a connection returns.

Built for site and quality teams. Free on the App Store. Sign in with your Guided Home account.

Built for the people who walk the plot Site Managers Quality and Technical Customer Care Build Directors

The structural problem

New-build sites are dead zones. The evidence still has to be captured there.

Basements, plant rooms, steel-framed cores and rural plots before the mast is live: the places where defects are found are the places where a browser-based tool stops working. The work does not stop, so the evidence goes somewhere else.

Photos land in the camera rollFifty images with no plot, room or checkpoint attached, sorted at the desk from memory.
Defects travel by WhatsAppThe message thread becomes the record. It cannot be searched, assigned or evidenced later.
Checklists are retyped laterWhat passed, failed or did not apply is entered hours after the walk, with the context gone.

Capture with no signal

Walk the plot. Everything is saved to the device first.

Open a site and plot, raise a defect and take photos or video with the multi-shot camera. Each photo is GPS-tagged and saved to the device instantly. Custom forms and Part L inspections run on the same walk, so the checklist and the defects it raises share one record. Snagging is included. The same walk also holds inspection evidence that aftercare and compliance will need later.

  • Quick defect capture, with priority and owner visibility set on the spot
  • Photos and video from the built-in multi-shot camera
  • GPS-tagged photos saved to the device instantly
  • Custom forms and Part L inspections completed offline on the same walk

Annotate before you leave the room

Mark the photo where the defect is.

Arrows, circles and freehand drawing, with colour options and one-tap undo. The annotation is saved alongside the original image, so the contractor sees exactly what was meant and the record keeps the untouched photo.

  • Arrows, circles and freehand mark-up
  • Colour options and one-tap undo
  • Annotation saved alongside the original image

Pin to a cached floorplan

One tap on the plan. The defect has a location.

Text locations create repeat visits. "Second bedroom, somewhere on the left" is not a location a trade can trust. Download plans once, pin offline, and the location travels with the defect onto the same plot record used for routing, SLAs and aftercare. A pin that only exists inside an exported snag PDF is not enough.

  • Drop defects onto cached floorplans with a single tap
  • Fully offline once plans are downloaded: if the plan is not on the device, pin markup fails in a dead zone
  • Plan location carried onto the plot record in Inspections and Defects

Sync when the signal returns

The on-device store is the source of truth on site. Sync reconciles it.

Browse sites, plots, rooms and existing defects offline. When the device is back online, background sync reconciles every capture automatically. Sync is conflict-safe and idempotent, so nothing is duplicated and nothing is lost to a dropped connection.

  • Browse sites, plots, rooms and existing defects offline
  • Background sync, conflict-safe and idempotent
  • See existing defects per plot before you walk it

What works offline actually means

Four properties. One practical test.

"Works offline" covers a wide range of behaviour, from a tool that holds one form in memory until the page is refreshed to one that treats the device as the primary record. Guided Site is the second kind.

The aeroplane-mode test

Put the phone in aeroplane mode. Raise a defect with a photo, a floorplan pin and a checklist. Reconnect once. Expect one intact record on the plot. If anything is missing or duplicated, the tool is a browser cache, not an offline store.

Part L on the same walk

Compliance photos are taken where signal is worst.

Approved Document L photographic evidence is often captured in basements, fabric junctions and plant spaces, the same dead zones where snags appear. Guided Site runs custom forms and Part L inspections offline alongside defects and pins. Photos are geotagged on the device and sync onto the plot record beside the snag history.

That is capture on the same walk. It is not a claim that Guided Site replaces a specialist BREL packaging tool, or that a finished compliance submission is produced automatically. Evidence still needs to meet the requirements your assessor and warranty provider set. The failure mode it removes is the camera-roll folder named after the site, with no plot or checkpoint attached.

Snagging: yes, and much more

A snag list is the start of the record, not the whole of it.

Guided Site captures snags and defects. It also captures inspection checklists, Part L evidence, annotations and plan location, then carries those items into DLP and aftercare on the same plot record. Site Managers, Quality and Technical, Customer Care and Build Directors sign in with a Guided Home account. Homeowner-facing journey stages sit on the white-label resident surface at yourcompany.guidedhome.co, with Apple and Android apps. That surface is not this app's primary job.

Guided Site is capture. The plot record sits in Inspections and Defects. Two-way sync with Procore, Fieldview, Coins or CRM is the Defect Connectivity Hub story, not this page. Partner-specific setup lives on each integration page.

Where the capture lands

A defect captured in Guided Site is a defect on the plot record.

Guided Site is capture. What it writes to the device joins the same plot record as the Inspections and Defects module: checklists, priority, owner visibility, contractor routing and SLA tracking. Two-way sync with site or CRM systems is the Defect Connectivity Hub page. Completion documents sit alongside the record in Document Assurance.

On the plot record

  • Sites, plots, rooms and existing defects
  • Photos, video, annotations and floorplan pins
  • Custom forms and Part L inspections
  • Contractor routing and SLA tracking in Inspections and Defects
  • Two-way sync with site systems through the Defect Connectivity Hub

See it on one live site

Bring one live site. We walk a plot in Guided Site, then open the same defects in Inspections and Defects.

Thirty minutes. No migration or procurement exercise. If the record is not stronger than what you have today, you will know inside the call.

iOS17.0 or later
Download3.1 MB
Version1.0, released 2 September 2026
Sign inWith your Guided Home account
Download on the App Store
Also in the platform Inspections and Defects → Document Assurance → Defect Connectivity Hub →

Questions

Guided Site, answered.

What is Guided Site?

Guided Site is the iOS app for site teams. Photos, video, annotations, floorplan pins and inspection checklists are stored on the device and sync to the same plot record as Inspections and Defects when a connection returns.

Does Guided Site work without a signal?

Yes. The on-device store is the source of truth on site. Browse sites, plots, rooms and existing defects offline. Download floorplans once and pin defects with no connection. Background sync reconciles every capture when the device is back online.

Where do captured defects go?

A defect captured in Guided Site is a defect on the plot record. It joins the same record as the Inspections and Defects module: checklists, priority, owner visibility, contractor routing and SLA tracking.

What can site teams capture?

Quick defect capture with priority and owner visibility, photos and video from the multi-shot camera, GPS-tagged photos, annotations, floorplan pins, and custom forms and Part L inspections.

Who can use Guided Site, and how do they sign in?

It is built for site and quality teams. Download it on the App Store for iOS 17.0 or later and sign in with your Guided Home account.

Does Guided Site replace Inspections and Defects?

No. Guided Site is capture. Inspections and Defects is the plot record. The Defect Connectivity Hub is the two-way sync story with connected site or CRM systems.

What does offline-first mean for defect capture?

Offline-first means every capture is written to the device first and counted as saved at that moment. Background sync is conflict-safe and idempotent so a dropped connection does not duplicate or lose defects. Floorplans must already be cached if you need to pin locations with no signal.

Can Part L inspections run offline on the same walk as snags?

Yes. Custom forms and Part L inspections run offline while defects are raised with GPS-tagged photos, annotations and floorplan pins. Everything syncs to the same plot record when connectivity returns. That is capture capability on the same walk, not a claim that Guided Site produces a finished BREL pack on its own.

Why pin defects to a floorplan instead of describing the room in text?

A pin gives contractors a precise location without a follow-up call and strengthens the evidence trail if a defect is disputed later. Once plans are cached, teams can pin with no connection. The plan location travels with the defect onto the plot record.

Does Guided Home only do snagging?

Snagging: yes, and much more. Guided Site captures snags and defects with photos, annotations and floorplan pins, and carries the same items through checklists, Part L evidence, contractor routing and DLP aftercare on one plot record.

See one site's defects land on the plot record.

Walk a plot in Guided Site, then open the same defects in Inspections and Defects: one record from the phone on site through contractor close. Thirty minutes, on one of your live sites.